Universe is our Limits

KonEX specializes in e-commerce, with expertise in last-mile delivery, helping businesses reach new customers across emerging markets

KonEX innovation continues

KonEX’s innovative and state-of-the-art tech suite was created in-house at its tech centers in Shenzhen and Hangzhou, China. With over 100 tech experts working towards the goal of enhancing performance and excellence, whilst allowing the seamless digital onboarding of our business partners. KonEX’s customer obsession aims to create the perfect balance of digitizing processes while increasing efficiency for our customers. Customer Obsessed, Digitally Driven.

Our tech

Allows clients to create, push and track orders through API integration—changes of orders updated in real-time. Performance reports can be retrieved by clients facilitating complete visibility.

Call center agents can update addresses seamlessly, and customers can track, schedule, and re-schedule their orders.

Operations teams can keep track of all the orders that are received and shipped from the warehouse.

Our delivery heroes can organize their day and foresee any challenges they might face via this app.

Our 24/7 chatbot is available to customers at all times to resolve any issues they have.

Our virtual assistant is available for customers to reach out to at all times.

“All our tech systems have been created in-house at our tech centers in Shenzhen and Hangzhou. We have over 100 tech gurus constantly working to enhance our client's and customers' experience.“- Rita Huang

AI deployed self-driving vehicle

When it comes to technology, innovation knows no bound. iMile, in partnership with Huawei and the Ministry of Health and Prevention (MoHAP), developed a self-driving vehicle during the peak of the pandemic that employs artificial intelligence technology to dispense personal protective equipment, including masks, gloves, and sanitizers to residents and workers of a residential complex in Sharjah. iMile, continues to innovate, paving the way to a simpler but advanced future.